Gold Level Plan

This plan takes our services up a notch. Companies that will need on-going attention and are seeking help with growth and planning will benefit from this level of service.

Service and Support
Normal hours necessary for repairs and routine maintenance.

Client/Server
Basic Operating System support and Network Administration.

Audit and Documentation
Simple Initial Assessment and Basic Asset Management.

Basic IT Planning
On-going for customer's business needs.

Trouble Ticket Priority
1hr phone technician response, and 4 hour on-site technician response.

Gold Plus Services

• Additional Documentation and IT Planning.
• Client/Server standardization and Improvement plan.

IT Solution Consulting
Provide hourly support to these services